Refund Policy

Every seminar, CD-ROM, book and on-line course you see on our web site is 100% SATISFACTION GUARANTEED!

Public Seminars:
All of our seminars and camps are 100% SATISFACTION GUARANTEED!  We're confident that our seminars will provide you with the improved skills and techniques you expect.  If for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30 days of your seminar attendance stating the reason you were not satisfied, and we'll arrange for you to attend another one of our seminars or receive a full refund — hassle-free.

Our Cancellation Policy for Public Seminars:
You may cancel your registration up to 10 business days before the program. Your registration fee will be refunded less a $50 cancellation fee. If you need to cancel less than 10 business days prior to the program you may (1) transfer your registration to another individual in your place or (2) apply your registration fee to an upcoming seminar of your choice that is scheduled within 12 months of your original event. Please note that if you don't cancel and don't attend you are still responsible for payment. Substitutions may be made at any time.

Our Guarantee:
Our goal is to provide quality training as well as personal and professional development materials that meet your needs.  If for any reason you are dissatisfied with your purchase, return it to us within 30 days of receipt along with a letter stating why you were not satisfied and you will receive an alternate product of your choice or a full refund (minus shipping/handling charges) — GUARANTEED. This policy includes all audios, videos, books, software programs and online courses. Software must be returned unopened.